Upon check in "Front desk manager" was snotty, not the most welcoming. As our stay continued he became nicer and nicer, all other staff was great. Room was entered once without a knock but person immediately left when they saw occupants. First room we were checked into the floor was soaked in front of the air conditioner. About 4 square feet of drenched carpet. Room was moved next door and all was fine. All rooms looked alike, pretty basic, small bathroom. Stayed here with a large group for a wedding; bride and groom could have been accommodated better. Priceline booking was easy and a great deal.
Some staffs are not friendly, ignored my questions, ignored my request. Interrupting my sleep twice even I had agreed to pay for my extended check out. The lady who helped me to check out is very friendly. I uplifted the review from 1 star to 3 because of her good services
Only stayed for one night. Check in and check out was quick and easy. Front desk staff were friendly and accommodating. Hotel/rooms were clean but lacked basic toiletries (disposable shower cap, qtips etc) the bathroom.
Nice hotel, decent location for travelling to manufacturing sites. I enjoyed the room I got too, everything was pretty decent. Roof leaks though, since we got here under a severe thunderstorm so hopefully they get that fixed, it's not in the rooms just in the hallways.
Lodging at the Four Points by Sheraton Buffalo Grove was GREAT. This was the hotel booked to accommodate all of us attending the BEAUTIFUL wedding of my nephew and now niece:-). The hotel and rooms were clean and the breakfast was delicious and good service too. It was also a BIG plus that shuttle service to the wedding venue was offered as there was a cocktail hour immediately after the ceremony and then a 4 hour open bar. Neena did a good job coordinating and unfortunately I did not have the opportunity to meet her in person to thank her. So thank you Neena!
Four Points By Sheraton Buffalo Grove is a US Lodging based in Buffalo Grove, Illinois. Four Points By Sheraton Buffalo Grove is located at 900 W Lake Cook Rd, Buffalo Grove, IL 60089, USA.
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